Terms & Conditions

By booking a Vertex Experience Track Day you agree to abide by the following Terms & Conditions

Do not book any event either via our website or by phone until you have satisfied yourself that you have read and are happy with our terms and conditions of business which are detailed below in full:

Definitions

‘Vertex Experience’ means Vertex Sports Management Ltd Registered in England with Company Number 12129215 and having its registered office at 13 School Lane, Radford Semele, CV31 1TQ and for the purposes of these terms and conditions includes its officers’ employees and agents.

‘Driver’ means the customer driver of any vehicle at an Event including any additional drivers.

‘You’ means the legal person paying or liable to pay to Vertex Experience (i) the Event fees AND (ii) all and any sums in respect of damage and costs and any other fees and expenses arising out of or under or by virtue of this Agreement and ‘You’ includes the Driver even where the Event may have been purchased as a gift for the Driver by You and in any case and where applicable includes any third party of You howsoever related or connected to You. In the relevant context ‘You’ also means the purchaser of merchandise or tyres through Vertex Experience.

'Vertex Experience Event' means the event at which services paid for by You are intended to be or are provided to You and/or Driver. Vertex Experience Event includes any and all of the Vertex Experience track day drive options and/or Vertex Experience track day car experiences and/or Vertex Experience driver coaching services that may be provided by Vertex Experience to You and/or the Driver.

‘Vertex Experience Event Fees’ means the fee payable by You to Vertex Experience in respect of the Vertex Experience Event and includes any additional fees, liabilities including but not exclusively damage costs and costs arising and payable by You to Vertex Experience or to any applicable third party.

Conditions Precedent

(i) These Terms and Conditions are deemed to and do hereby incorporate and are deemed to be and are hereby incorporated within all Vertex Experience agreements, contracts, Track Car Hire Agreements and Track Day Declarations and all and any supplementary information published from time to time on the Vertex Experience website and are a condition precedent of all and any contract and/or agreements made between You, the Driver and Vertex Experience.

(ii) If You are making or make a Vertex Experience Event booking for the benefit of a third party Driver You agree that you have made the Driver fully aware of these Terms and Conditions and in particular paragraphs Section 3, Paragraph 5 and 10 below.

Booking, Payment, Refunds and Cancellations of Vertex Experience Events - Section 1.

  1. Provisional bookings do not guarantee or howsoever confirm participation in any Vertex Experience Event unless or until all Vertex Experience Event Fees have been paid in full to Vertex Experience. All bookings are web-based and Vertex Experience does not accept written paper bookings.

  2. A provisional booking will only be confirmed as an actual booking when Vertex Experience has received payment in full and as cleared funds from You of the Vertex Experience Event fee in the Vertex Experience bank account. VAT invoices are automatically despatched by web service (email) upon receipt of payment as cleared funds and accordingly the accurate completion of invoicing details and the provision of a valid effective email address are Your responsibility.

  3. Vertex Experience Events are sold as actual bookings on a first-come-first-served basis.

  4. It is possible that a Vertex Experience Event may be cancelled for reasons beyond the control of Vertex Experience. If that occurs then regardless of when or how that occurs You agree that Vertex Experience cannot be held liable for any loss or expense incurred by You. If such a cancellation occurs then Vertex Experience will use its reasonable endeavours to try and compensate You in the form of an alternative Vertex Experience Event subject to these General Terms and Conditions or a credit note valid for 12 months from the date of issue but no refunds will be given.

  5. Bookings cancelled by You more than 10 calendar days before the date of the Vertex Experience Event will be entitled to a refund of the Vertex Experience Event Fees paid minus a 10% administration charge.

  6. Bookings cancelled by You between 3 and 10 calendar days before the date of the Vertex Experience Event will be entitled to a refund of the Vertex Experience Event Fees paid minus a 25% administration charge.

  7. Bookings cancelled by You less than 3 days before the Vertex Experience Event are not entitled to any refund unless the booked space can be re-sold in which case Vertex Experience will affect credit to You minus a 25% administration charge.

  8. Actual Bookings are not transferrable between Vertex Experience Events. In the event whereby credit notes are issued as an alternative to a refund, these credit notes expire after 12 months. Once a credit note has been issued it cannot be refunded.

Pricing - Section 2.

  1. Prices of Vertex Experience Event Fees shown on the want2race website are indicative prices only and may and will vary according to the detail of the level and type of Vertex Experience services to be provided to You at a Vertex Experience Event. Vertex Experience reserves the right to vary prices at any time without prior notice save that the price of an Actual Booking will not be subject to increase in the Vertex Experience Event Fee after payment as cleared funds. The advertised and payable price of a Vertex Experience Event may alter depending on the number of places remaining for that Event. It is a principle of Vertex Experience Events that the earlier an Actual Booking is made the lower the Fee payable by You for the Event.

 

Vertex Experience Event Regulations - Section 3.

  1. All Drivers must produce evidence of holding a current EU driving licence and must sign the Vertex Experience Driver Indemnity Form and Track Day Declaration/Indemnity from the Track Day Organiser when signing on at the Vertex Experience Event. A copy of the Driver Indemnity document /Track Day Declaration is available on request to info@vertexsportsmanagement.com. No Driver can participate who does not conform to this Condition. The Vertex Experience Driver Indemnity document is a constituent material part of these General Terms and Conditions. You agree that and You understand that any participation in an event or driving on a race track constitutes a potentially hazardous activity and You have volunteered to take part in the Vertex Experience Event at entirely Your own risk.

  2. Vertex Experience does not accept Bookings in respect of junior drivers [defined as a driver under the age of 18 at the date of the relevant Vertex Experience Event] (regardless of race licences held).

  3. Vertex Experience reserves the right to terminate any Driver’s participation in an Vertex Experience Event if in the opinion of Vertex Experience the Driver is unsuitable mentally or physically or by presenting in inappropriate dress to commence or continue participation in the Vertex Experience Event or in the event of any damage to Vertex Experience property, or to any vehicle or component of any vehicle or to the property of any third party or of the venue. In such circumstances no refund will be made.

  4. All Drivers must wear crash helmets conforming to current FIA/MSA Regulations. The validity of all Driver crash helmets and safety equipment is a matter entirely for the responsibility of the Driver and/or Parent in relation to a junior driver but Vertex Experience reserves the right to refuse permission to take part in a Vertex Experience Event if it is considered that safety equipment is inadequate and in such cases the decision of Vertex Experience in relation to any Driver own helmet will be final. All Drivers must have covered arms and legs at all times when driving or as a passenger to an instructor. Driver must when driving remove any facial jewellery [eg ear rings, nose-rings] on grounds of safety. No hand held cameras (or camera phones) are permitted. Any on board cameras must be securely mounted using appropriate equipment.

  5. You will pay to Vertex Experience forthwith on demand and as a debt the full cost of all and any damage occasioned by Driver to any vehicle (including all and any components of it) provided to You by Vertex Experience at an Vertex Experience Event except where any provable manifest failure of the vehicle occurs and which directly causes the damage arising. Fair wear and tear to tyres is excluded from this liability. The obligation created under this paragraph 16 includes the obligation for You to pay to Vertex Experience all and any legal costs, fees and expenses arising from enforcement of the terms of contract. Refer to paragraph 10 below.

  6. You are financially liable for all and any damage caused to circuit property. Refer to paragraph 10 below.

  7. Driver must attend the Track Day Organisers drivers’ safety briefing and the Vertex Experience Event vehicle familiarisation briefing and cannot take part until that has occurred.

  8. Drivers who cause an unreasonable number of stoppages of a Vertex Experience Event may be excluded and no refund will be given; the decision of Vertex Experience is final.

  9. Aggressive or threatening behaviour towards any Vertex Experience personnel or any other person at a Vertex Experience event will result in termination of the event for You. No refund will be given and the decision of Vertex Experience is final.

  10. You should be aware that Driver breaking the Vertex Experience Regulations and any track rules may invalidate any personal track day insurance You hold.

  11. You are not insured by Vertex Experience when driving on track for any damage to person or property except for damage to a car hired from Vertex Experience by You. When a car is hired by You an excess is payable by You in the following sum: Renault Clio 200 - £2,500 (two thousand five hundred pounds sterling) or BMW M2 - £5,000 (five thousand pounds sterling). The excess applies in respect of each and every Claim unless you have purchased excess reduction policy offered on the day of the Vertex Experience Event by Vertex Experience.

  12. Participation by You in any Vertex Experience Event is entirely at your and/or Driver risk to the full extent permitted by law. Any obligation for You to pay an excess will be removed at the end of the Vertex Experience Event provided that no liability attaches to You arising out of the Vertex Experience Event under the provisions of these terms and conditions.

  13. Vertex Experience reserves the right to use images of You in any media including the worldwide web for its own publicity purposes and You agree that no fee is payable to You.

  14. Vertex Experience does not buy or sell data and any data collected is only used for statistical analysis and communicating with You about our own products and services and carefully selected associated businesses. You give your consent to this use of your data.

  15. You agree that we communicate with you by any means Vertex Experience considers effective including but not exclusively e mail, website messages, post and SMS messaging.

  16. Minimum age of Driver is 18 at the date of the Vertex Experience Event.

  17. There are no physical restrictions on Driver but it is Your responsibility to be satisfied at the time of making any booking that the Driver will be accommodated by the physical limitations of the car to be used at the Event.

  18. If Driver puts a Vertex Experience provided car into a gravel trap this will incur a cleaning charge of £50 and You agree that You will pay this forthwith on demand as a debt before leaving the Vertex Experience Event.

  19. If a vehicle provided by Vertex Experience breaks down and cannot be repaired or substituted for that Vertex Experience Event then Vertex Experience will provide You with a credit for use at an alternative subsequent Vertex Experience Event. The value of the credit will be proportional to the amount of the Vertex Experience Event that has elapsed at the point of such breakdown. No refunds will be paid.

  20. In the event that You purchase through Vertex Experience additional Event services such as accommodation, vehicle or personal transportation or ferries then it is Agreed between You and Vertex Experience that Vertex Experience is not responsible to You for the actual provision of the relevant services and has no control over nor responsibility for any defect in the standard of or actual provision of the relevant service(s) to You and that any redress in respect of such services is a matter entirely between You and the service provider. Such additional services are invoiced to You only at cost price to Vertex Experience.

Track Car Hire - Section 4.

  1. When you hire one of our cars you will be sharing it with a maximum of three other drivers, unless you purchase all available slots which will grant you exclusive use). You are guaranteed use of the car for at least 60 minutes split into at least 4 sessions. Depending on weather, track conditions and driving standards, actual time in the car is often higher.

  2. Accidents: In the event of an accident the excess liability is always with the driver and not the purchaser - all drivers must sign an agreement to this effect. Please see section 3 paragraph 10 above.

  3. Instruction: Basic tuition per driver is included in the price. We also reserve the right to enforce further chargeable tuition should the standard of driving or level of experience necessitate so.

  4. Breakdowns: In the event of any incident that effectively makes THE CAR unusable, NO refund will be given. Please refer to point 31 above regarding mechanical breakdowns due to no driver / hirer error. Where fault is disputed in this instance, the opinion of an agreed independent assessor will be taken as final as to where the fault lies.

  5. Engine Damage: All cars are fitted with a tell-tale instrument to measure peak engine revs. If the engine revs exceed 7000rpm a charge is incurred of £100 per 100rpm up to a maximum of the excess stated above. Please note that under normal driving it is not possible to over-rev the car (e.g. you cannot "drive through" the rev limiter). However, it is possible to change into the wrong gear and hence over-rev the engine through using momentum of the car.

  6. Gravel Trap Damage: Please refer to section 3 paragraph 18 above.

  7. Age Restrictions: All drivers must be 18 or over with a full road licence. Please refer to section 3 paragraph 11 above for excess conditions. Unfortunately, we do not allow junior drivers (regardless of race licences held) in our rental cars.

  8. Physical Restrictions: There are no physical restrictions for driving our cars. However, drivers over 6'2" tall or over 16 stone may struggle to drive a standard car as cockpit space is limited.

  9. Vertex Experience reserve the right to refuse access to the cars to any person not deemed safe to drive, or behaving in a competitive or aggressive manner. Additionally, we reserve the right to downgrade your booking to a car of lower-performance if we feel your level of experience is not suitable for the car you have booked. In this instance a pro-rata refund will be issued which reflects the difference in prices paid.

Gift Vouchers - Section 5.

  1. Monetary vouchers can be redeemed against any Vertex Experience Event. Experience Vouchers can only be redeemed against the specific Vertex Experience Event purchased for and cannot be redeemed against any other experience or track day. Vouchers are valid for 12 months from the date of purchase. Please note vouchers cannot be extended once they have expired and no refunds will be given. Vouchers cannot be exchanged for cash or other denominated vouchers. If an intended purchase is for a higher amount than the face value of the voucher(s) the difference can be made up with cash or card payment. If a purchase is for a lower amount, no change can be given. Vouchers cannot be used in conjunction with any special promotions, discount tokens, coupons or cards.

  2. Vertex Experience reserve the right to change the terms and conditions of the voucher, experience, product details or event calendar without prior notice. In all cases where possible changes will be communicated on our website in advance.

WARNING: MOTORSPORT IS DANGEROUS AND COULD CAUSE SERIOUS INJURY OR DEATH

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